"Twenty-seven years," the driver replied. "I miss the mob.”
The cabbie then explained what he meant. Doing business in Las Vegas was simple when the mafia ran the casinos. When the mob made money, you made money. But corporate takeover of the casinos brought hordes of penny-pinching MBAs to town. They cheapened everyone's experience.
“When the mafia ran this town, it was fun."
The lesson Sivers took home from his driver: keep your business simple, and keep its goal enjoyment.
"Never forget why you’re really doing what you’re doing," Sivers writes.