Monday, January 9, 2017

Both Sides Now

CMOs who hope to keep their jobs must use both the left and right sides of their brains, according to Forrester's 2017 Predictions.

Those who can't—the "analytics-only" and the "brand-only" CMOs—will be pink-slipped.

A CMO's right hemisphere "designs experiences to engage customers." Her left "masters technology and analytics to deliver personalized, contextually rich experiences."

“'Whole-brained' CMOs are in the minority—but they will soon be the competency standard for both B2C and B2B companies," the report says.
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