He was an English professor at Cornell; forced to read undergraduates' papers, he understood well there are limits to the patience of every reader—even an academic.
IBM's supercomputer Watson is named after the company's first CEO. But the Watson we remember and love was the storyteller. ...
"Bob, I am really glad you resumed these posts. I read every one, and I appreciate their brevity and single-minded focus."
Gary L. Slack
Chief Experience Officer
Slack and Company
ANA B-to-B Hall of Fame
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